Who We Are
Three M Renovations is a residential renovation business serving Vancouver Island, British Columbia. Our website address is https://threemrenovations.ca.
Information We Collect
When you contact us through our website, email or telephone, we may collect information such as your name, email address, telephone number, project location, renovation details, photographs or files you provide, and any other information included in your message.
Our website may also collect limited technical information, such as your IP address and browser information, for website operation, security and spam prevention.
How We Use Your Information
We use your information to:
Respond to questions and renovation inquiries;
Arrange consultations and site visits;
Prepare estimates and provide requested services;
Communicate about current or potential projects;
Maintain business, warranty, accounting and legal records; and
Protect our website and prevent spam or misuse.
Sharing of Information
We do not sell or rent personal information. We may share information with service providers that help us operate our website, email and business systems. When reasonably necessary, project information may also be shared with trades, suppliers or professional consultants to prepare an estimate or complete requested work.
Some service providers, including Google, may process information outside British Columbia or Canada, where it may be subject to the laws of that jurisdiction.
Google API and Email Delivery
Our website uses a Google OAuth connection and Google’s Gmail services to send website and contact-form notifications through our business email account. This connection is used only for email delivery and business communication. It does not provide website visitors with access to our Google account, and it does not access visitors’ Gmail accounts.
Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements. We do not use Google user data for advertising or sell it to third parties.
Cookies
Our website may use cookies that are necessary for website operation, security and basic functionality. Your browser may allow you to block or delete cookies, although doing so may affect how parts of the website function.
Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described above and to meet business, legal, tax, insurance and warranty requirements.
We use reasonable administrative and technical safeguards to protect personal information. However, no website, email service or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
You may contact us to ask about the personal information we hold about you or to request a correction or deletion, subject to any information we must retain for legal or legitimate business purposes.
Contact Us
For questions or requests concerning this Privacy Policy or your personal information, contact:
Privacy Officer
Three M Renovations
Email: threemrenos@gmail.com
Telephone: 250-921-5652